TERMS AND CONDITIONS OF THE TRANSFER BOOKING

Terms of transfer for using Airport Transfer Budapest:

Ferihegy Airport Transfer is operated by ATB.
- hereinafter referred to as Service provider.

1. The aim of the airport transport service:

Transferring passengers from and to Budapest airports (and other places) on public roads
between the given destinations according to the prices defined in the price calculation table of transfer rates.
In addition, the transaction of other transfers not related to airports.

2. Operating hours

The transfer service is available throughout the whole year, 24 hours a day,
in line with the departure and arrival times in the actual Ferihegy timetables.
Our telephone helpline may be contacted every day between 7 am and 10 pm.

3. Placing an order, method of concluding a contract

In case of passenger transports to and from Ferihegy airport (and other places), a contract is concluded
when the Passenger orders the service in writing in line with the Terms of transfer (online, or in e-mail)
at least 24 hours prior to the time of pick-up, and the Service provider confirms/register the order.

Orders may be placed in the following ways:
- On our website, by filling in our online order form ( http://www.airporttransferbudapest.com ) - airport transfer

- In e-mail with our WebMail Form, by detailing the requirements of your transport

In case of orders placed at shorter notice, the Service provider can only fulfill them,
if it has enough capacity and can therefore confirm the order.

Orders are confirmed in e-mail during customer service hours, and within 24 hours of receipt. Should the customer not receive a confirmation of the order in e-mail or SMS by 6 pm on the day preceding the date of transfer, please write an email with our WebMail Form .
For placing an order, the following data are needed: headcount; transfer route; ONEWAY or with RETURN transfer (fill the checkbox); transfer target or destination (hotel or address); airline; flight number; exact time of arrive pickup; exact time of departure pickup (if return); address of return pick-up (if return); passenger name; mobil phone number, and e-mail address of the customer; and any other special requirements in teh comments field, such as: baby carriage, bicycles, dog, etc. In case the Passenger(s) would like to take more bags than the hand luggage and two pieces of normal luggage (max. 20 kgs/person), please signal this to the Service provider latest by the last day preceding the date of transfer.

4. Cancellation or modification of the transfer contract by the Passenger

24 hours prior to the start of transfer, the order may be cancelled or modified free of charge. Should the cancellation or modification take place at a later point, the Customer is obliged to pay 50% of the transfer fee.
In case of return transfers, when the time of the returning transfer changes, the passenger is obliged to notify the Service provider of the change 24 hours by email with our WebMail Form prior to the time of return. In case the passenger fails to notify the Service provider in time, the passenger shall note that the Service provider may only fulfill the transportation at a time different from the desired time, if this is not possible the passenger can not claim any refund.

5. Transfer rates and payment

The prevailing transfer rates can be found on the Service providers website, where also further information can be obtained about it, and the exact fee is detailed by the Service provider in writing in the confirmation of the order.

You can pay the transfer fee directly to the driver. If you booked a transfer with return, you must pay the full transfer fee in one amount when you arrive.

6. Journey time, waiting

The Service provider will do its best to transfer the Passenger to the desired destination in safety and on time.
When confirming the booking, the Service provider calculates the time needed for the journey and confirms the order and the time of pick-up accordingly. Passengers may count with a difference of +/- 15 minutes in Budapest transfers, and +/- 30 minutes in countryside transfers.

Service provider is not accountable for any delays caused by circumstances beyond its control (e.g.: closing and construction of roads, accidents, other unforeseeable obstacles), however will commit everything to avoid these.
We are always waiting for our Passengers on the arrival side of the airport, at the places reserved for this specific purpose, and as far as possible, with holding up a board with the names of the Passengers on it.

7. Responsibilities of the Service provider

Should any damages occur during providing the service, our company takes full responsibility and offers compensation if the resulting damages provably come from the fault of our company.
The Service Provider is obliged to pay compensation (up to the amount of the ordered service fee) in case of any damages caused by delays and false pick-ups resulting from the Service providers fault. Service provider cannot be made responsible however, if the Passenger gives incorrect address or telephone number when placing the order.
In case of technical problems for which the Service provider cannot be blamed, Service provider is obliged to arrange the further safe transport of the passenger(s) to the desired destination at the Service providers own cost.
Any complaints with regards to luggage should be signaled by the Passenger to the driver on the spot.

8. Responsibilities of the Passenger(s)

Passenger is directly responsible for any damages caused during the journey to a third person or to the car.
When using our transportation services, Passenger obliges himself/herself to use it only when his/her health state permits it, does not suffer from contagious illnesses that could endanger the other passengers, and is not under the influence of alcohol or drugs.
Should any of the above occur, the Passenger could be excluded from the transfer.
No objects can be transported in the cars that endanger the soundness of the other passengers or that endanger, damage, or soil the car. Furthermore, the transportation of dangerous, corrosive, toxic, and flammable materials, as well as weapons, cutting or stinging tools is also prohibited.
Passengers may use the transfer service at their own risk.

The customer accepts and acknowledges the terms of transfer when placing an order.
When the customer orders the service for more passengers, he/she places the order in the other passengers name, therefore concludes the contract in their name as well.

Thank you for choosing our services.

Budapest, Hungary 2005.

All rights reserved, ATB.